FAQ

Are Your Products supplied with boxes?

Yes, all of our products come with box, papers, authenticity card, service booklet and folder. An example picture of product packaging is listed on each item listing. 

Can I resize the bracelet?

Yes you can. If your wrist is smaller you can take the bracelet to any of your local independent jewelers and they will remove links from the bracelet and resize it to fit your wrist.

Who Do You Use To Ship Your Item?

For UK orders we use Royal Mail's Next day 24 tracked service

For International orders we use FedEx international priority shipping 2-4 Day Shipping.

Do I have To Pay Import Charges ?

No. You will not have to pay any import charges, we take care of all that for you.

Do You Ship Internationally? 

Yes we do. We offer worldwide shipping. All items are fully insured for any loss or damages for peace of mind.

Do you accept returns?

Yes. We have a 30 day returns window on all orders. For your return to be accepted the items must be in brand new condition as you received them

Do your bracelets tarnish?

Our pieces are crafted with the highest quality materials and finished with thick layers of 18k gold vermeil and will not tarnish, designed to last and maintain their beauty over time. like the originals — they require proper care to preserve their luster.

To keep your jewelry looking its best, we recommend avoiding direct contact with perfumes, lotions, and harsh chemicals. Please remove your pieces before swimming, showering, or engaging in activities that involve prolonged water exposure. With thoughtful care, your jewelry will remain radiant for years to come.